Customer Stories
How engineering organizations turned platform cost and reliability problems into decisions.
TotalEnergies
Production AIOps across infrastructure spanning thousands of servers helped operations teams identify failure risk earlier and contributed to an approximately 30% reduction in recurring incidents.
Hitachi
A large Elastic observability environment processing approximately 1 TB/day was redesigned around workload requirements. Selected logging workloads moved to Amazon OpenSearch Service while SIEM and APM remained on Elastic, reducing Elastic costs by approximately 60%.
Global Collaboration SaaSRepresentative Scenario
A fast-growing cloud platform needed to regain control of observability spend without removing the telemetry engineers relied on during incidents. The architecture focused on cost attribution, retention, cardinality and telemetry governance.
Enterprise Process Intelligence PlatformRepresentative Scenario
A data-intensive search platform had reached the point where adding more infrastructure no longer solved its scaling constraints. Shard strategy, lifecycle, mappings and workload placement were redesigned to make Elasticsearch and OpenSearch capacity more predictable.
Global Commerce PlatformRepresentative Scenario
A large microservices platform redesigned its telemetry architecture around OpenTelemetry to reduce duplicate data, simplify routing and improve cross-service investigation.
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